Episode 2: How the Insurance Sector is Embracing Change – an Interview with Katey Walker | CCO | Aon's Strategy and Technology Group
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James speaks with John White and Mike Toole about why the future of financial advice may look more like its past; with AI handling the technical load and human judgement, empathy and trust becoming the true differentiators.
Former U.S. Navy Intelligence Officer Lena Sisco joins BWD’s James Walker to explore the power of elicitation — revealing how better conversations build trust, uncover intent, and lead to stronger professional outcomes.
James speaks with Vicky Hicks, Co-Founder of Melo, about building and selling a firm, the realities of today’s M&A market and why clear processes, strong propositions and essential technology protect business value long before an exit.